Competency frameworks

Contents:

• Preparation of appropriate resources
• Management of the Learning Environment
• Communication Skills
• Presentation Skills
• Questioning Skills
• Establish and Maintain Credibility
• Use Instructional methods and media appropriately
• Perform Demonstrations and Manage Hands-on sessions
• Coaching Skills

 
  
Preparation of appropriate resources

• Confirm logistical and physical arrangements of training area
• Judge how well logistical and physical arrangements support instruction
• Plan ways to minimise distractions
• Review H&S requirements and DSE environmental needs
• Prepare contingency plans as appropriate

 
  
Management of the Learning Environment

• Select appropriate instruction strategies
• Manage the time available for the course
• Provide opportunities for learner success
• Manage group interactions and participation
• Management of individual and group dynamics
• Ensure effective skills transfer

   
Communication Skills

• Understand and practise good communication skills
• Use appropriate verbal and non-verbal language
• Judge the effectiveness of the communication

 
  
Presentation Skills

• Understand and practise good presentation skills
• Use voice, eye-contact, gestures, silence effectively
• Use of analogies, illustrations, anecdotes and humour effectively
• Judge the effectiveness of the presentation

 
  
Questioning Skills

• Use appropriate question types and levels
• Direct questions appropriately
• Use active listening techniques
• Repeat, re-phrase or restructure questions as appropriate

 
  
Establish and Maintain Credibility

• Demonstrate acceptable personal conduct and social practices
• Demonstrate content expertise
• Judge the degree to which credibility is an issue or distraction at any time during the instruction

 
  
Use Instructional methods and media appropriately

• Implement a variety of instructional methods and media effectively
• Select appropriate instructional techniques and media
• Judge the appropriateness and effectiveness of methods and techniques in terms of skills transfer

 
  
Perform Demonstrations and Manage Hands-on sessions

• Set up and be competent in hands-on exercises and tasks as required
• Facilitate the hands-on exercises in accordance with good practice
• Deal effectively with groups of mixed ability
• Judge the relevance of demonstrations and hands-on exercises

 
  
Coaching Skills

• Match learning outcomes to learner and organisational needs and goals
• Develop learner motivation
• Resolve learner behaviour problems
• Apply a range of coaching skills appropriately

 

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